Legal Information

1. Service Description

Top Nerd provides academic assistance and freelance services for students and professionals. Our services include assignment help, programming projects, research papers, and other academic work as detailed on our website.

2. Account Registration

To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Pricing and Payment

Our pricing is based on several factors including assignment type, academic level, subject area, and deadline. The pricing calculator uses the following factors to determine the final cost:

• Base Rate: We start with a standard per-word rate
• Subject Area: Prices vary by subject area (Arts, Business, Computer Science, Engineering/Mathematics)
• Assignment Type: Different types of assignments (coursework, book reports, research papers, thesis, proposals) have different pricing adjustments
• Academic Level: Undergraduate, Master's, and PhD level work are priced differently
• Deadline: Shorter deadlines result in higher prices

Important: We will only begin working on your assignment after receiving complete payment. This ensures that our freelancers can commit fully to your project.

4. Delivery and Deadlines

We commit to delivering all work by the agreed-upon deadline. If we anticipate any delays, we will communicate this promptly and work to find a solution.

5. Revisions

We offer revisions to ensure your satisfaction with the delivered work. Revision requests should be consistent with the original instructions. Significant changes to the original requirements may incur additional charges.

6. Termination

We reserve the right to terminate or suspend accounts for violations of these terms, including but not limited to: providing false information, using the service for illegal purposes, or engaging in abusive behavior toward our staff.

1. Information We Collect

We collect only the information necessary to provide our services, which may include:

• Contact information (name, email, phone number)
• Payment information (processed securely through third-party providers)
• Assignment details and requirements
• Communications with our team

Note: We do not collect or require information about your educational institution, student ID, or other specific institutional details.

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process payments
• Communicate with you about your orders
• Send service updates or promotional content (you can opt out)

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is never stored on our servers.

4. Cookies and Tracking

We use cookies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings.

5. Third-Party Disclosure

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, but only as necessary to provide our services.

1. Purpose of Our Services

Our services are designed to:

• Provide reference materials and examples
• Help develop understanding of complex subjects
• Demonstrate proper research and citation techniques
• Assist with approaching challenging assignments

2. Client Responsibilities

We expect our clients to:

• Use our work as a reference tool, not for direct submission
• Properly cite any material used from our services when appropriate
• Understand and adhere to their institution's academic integrity policies
• Use our services to enhance their learning, not replace it

3. Our Commitment

We are committed to:

• Providing original, plagiarism-free work
• Creating high-quality content that demonstrates proper academic techniques
• Supporting the educational growth of our clients
• Never encouraging misrepresentation of work or academic dishonesty

4. Educational Use Disclaimer

All work provided by Top Nerd is for research, reference, and educational purposes only. We do not condone or support academic dishonesty, including plagiarism or submitting our work as your own.

1. Eligible Refund Scenarios

You may be eligible for a refund in the following circumstances:

• Missed Deadlines: If we fail to deliver your work by the agreed-upon deadline without prior communication
• Quality Issues: If the delivered work substantially fails to meet the requirements specified in your order
• Duplicate Payment: If you are charged multiple times for the same order
• Cancellation: If you cancel your order before we begin work

2. Retake Support

In addition to refunds, we offer retake support for assignments that don't meet requirements. This includes:

• Free revisions to fix issues with the original work
• Additional support if the assignment received a failing grade despite following all instructions
• Consultation with a different expert if necessary

3. Refund Process

To request a refund:

1. Contact our customer support team within 7 days of receiving your order
2. Clearly explain the reason for your refund request
3. Provide relevant documentation or evidence if applicable
4. Our team will review your request within 48 hours

If approved, refunds will be processed back to the original payment method within 5-10 business days.

4. Non-Refundable Scenarios

Refunds may not be approved in these situations:

• Requests made more than 7 days after delivery
• Changed requirements after work has begun
• Claims not supported by the original order specifications
• Dissatisfaction with a grade when the work met all specifications

5. Partial Refunds

In some cases, we may offer partial refunds when:

• Only a portion of the work fails to meet requirements
• Minor deadline delays occurred
• Revisions can reasonably address most concerns